Services

I offer practical IT and tech support services for individuals, families, and small businesses. Whether you need help fixing a problem, setting something up, or keeping things running smoothly, I focus on clear solutions that make technology easier to manage.

IT Support (Remote & On-Site)

Hands-on help for everyday tech issues, setup needs, and troubleshooting.

What it is

General tech support for computers, devices, software, and day-to-day issues that slow you down.

Who it's for

Home users, remote workers, and business owners who need help without the hassle of figuring it all out alone.

When you might need it

  • Your computer is acting up and you are not sure why.
  • You need help setting up a device, printer, or software.
  • You want someone to fix a problem quickly instead of spending hours troubleshooting.

Real-life examples

  • A laptop will not connect to a printer before an important deadline.
  • A desktop starts showing repeated error messages after an update.
  • A new computer needs to be set up and ready to use.

How I can help

I can diagnose the issue, explain what is going on in plain language, and either fix it remotely or come on-site when needed.

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Small Business Tech Help

Practical support for the everyday technology your business depends on.

What it is

Help with workstations, user accounts, shared tools, and basic systems that keep your business moving.

Who it's for

Small business owners who need reliable tech help without hiring a full in-house IT team.

When you might need it

  • New team members need accounts, devices, or shared access.
  • Your staff is running into workflow or permissions issues.
  • You want a simpler, cleaner setup for daily operations.

Real-life examples

  • A small office needs shared folders and user access set up correctly.
  • A business owner wants help organizing devices and accounts after growth.
  • Employees keep losing time because everyday tools are not working smoothly.

How I can help

I can clean up account access, help with workstation issues, improve simple workflows, and make your day-to-day setup easier to manage.

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PC Tune-Ups & Troubleshooting

Performance fixes and cleanup for computers that feel slow, unstable, or frustrating to use.

What it is

Performance-focused support for slow systems, startup problems, crashes, and general computer cleanup.

Who it's for

Anyone whose computer is running poorly and needs a real diagnosis instead of guesswork.

When you might need it

  • Your computer takes forever to start or open programs.
  • It freezes, crashes, or feels unreliable.
  • You want it cleaned up before replacing it.

Real-life examples

  • A home laptop becomes painfully slow after years of use.
  • An office desktop keeps freezing during work.
  • A computer has unwanted pop-ups and suspicious behavior.

How I can help

I can track down performance problems, clean up the system, remove common trouble spots, and help you get more life out of your computer when possible.

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Microsoft 365 / Email Setup

Help with business email, Microsoft 365 accounts, and the setup behind them.

What it is

Support for Microsoft 365 accounts, Outlook, mailboxes, sign-ins, and basic email setup issues.

Who it's for

Business owners and teams who rely on email every day and need it working the right way.

When you might need it

  • You are setting up business email for the first time.
  • Outlook is not sending, receiving, or syncing correctly.
  • You need help with logins, mailbox setup, or account changes.

Real-life examples

  • A small business needs branded email set up under its domain.
  • An owner cannot access email after changing devices.
  • A mailbox needs to be added to a new employee's computer.

How I can help

I can set up accounts, fix common Microsoft 365 and Outlook issues, and help make sure your business email is working properly across devices.

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Work Environment Setup

Help getting your devices, printers, and workspace technology set up the right way.

What it is

Setup support for new devices, basic networking, printers, and the tools that make a workspace functional.

Who it's for

Home offices, small businesses, and anyone setting up a new workspace or replacing old equipment.

When you might need it

  • You are opening a new workspace or reorganizing one.
  • You bought new devices and need them working together.
  • Your printer, Wi-Fi, or basic setup is holding up daily work.

Real-life examples

  • A new office needs computers and printers set up.
  • A home office needs stable Wi-Fi and device connections.
  • A business needs help adding equipment after growth.

How I can help

I can help set up equipment, connect devices, handle basic network-related setup, and make sure everything works together the way it should.

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Website Design & Build

Custom websites built to look professional, work well on every device, and support your business goals.

What it is

Website design and development for businesses, professionals, and organizations that need a clean, modern online presence.

Who it's for

Business owners, freelancers, and growing brands who need more than a basic template and want something built around their needs.

When you might need it

  • You do not have a website yet.
  • Your current site feels outdated or no longer fits your business.
  • You want a site that looks better, explains your services clearly, and helps people take action.

Real-life examples

  • A local business needs a clean site to attract new customers.
  • A service provider wants a site that makes booking and inquiries easier.
  • A growing brand wants a more polished online presence.

How I can help

I can design and build a custom website that fits your brand, works smoothly on desktop and mobile, and makes it easier for people to understand what you do and reach out.

Website Maintenance

Ongoing help to keep your website updated, secure, and working the way it should.

What it is

Website upkeep that covers updates, fixes, content changes, and general improvements over time.

Who it's for

Anyone with an existing website who wants help keeping it current and running smoothly.

When you might need it

  • Your site needs regular updates but you do not have time to handle them.
  • You want pages, text, or images changed.
  • You want a reliable person to fix issues when they come up.

Real-life examples

  • A business needs seasonal content changes on its site.
  • A broken form or layout issue needs to be fixed quickly.
  • An older site needs updates and cleanup to stay usable.

How I can help

I can handle updates, make edits, improve pages, troubleshoot issues, and help keep your website in good shape over time.

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SEO Setup & Optimization

Foundational SEO work to help your website show up more clearly in search results.

What it is

Search optimization work that helps improve visibility, structure, and local search readiness.

Who it's for

Businesses that want to make it easier for the right people to find them online.

When you might need it

  • Your website exists but is hard to find in search.
  • You want better local visibility for your business.
  • You are launching a new site and want a stronger foundation from the start.

Real-life examples

  • A local business wants to improve how it shows up in nearby searches.
  • A service site needs cleaner page structure and on-page SEO basics.
  • A business owner wants help understanding what to improve first.

How I can help

I can help with technical SEO basics, on-page structure, local SEO setup, and improvements that make your website easier for search engines and visitors to understand.

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Monthly IT Maintenance

Ongoing support designed to keep your systems updated, secure, and dependable.

What it is

Recurring tech support for businesses that want routine maintenance instead of waiting for problems to pile up.

Who it's for

Small businesses that want more consistency, fewer interruptions, and a trusted person to help keep systems healthy.

When you might need it

  • You want fewer surprise issues and more routine upkeep.
  • Your business depends on computers, accounts, and devices working reliably.
  • You would rather prevent problems than only react to them.

Real-life examples

  • A small office wants updates, check-ins, and ongoing support each month.
  • A business owner wants a more predictable way to manage tech needs.
  • A team needs regular maintenance without hiring full-time IT staff.

How I can help

I can provide ongoing maintenance, routine checks, basic support, and a more proactive approach to keeping your systems secure and running well.

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Website Build Packages

Choose a one-time website package based on what your business needs.

Starter Website

Starting at $150

Best for simple service-based businesses that need a clean online presence.

  • Up to 3 pages
  • Mobile-friendly design
  • Contact form
  • Basic SEO setup
  • Social media links
  • 1 round of edits

Business Website

Starting at $300

Best for small businesses that need more pages and stronger content.

  • Up to 5 pages
  • Mobile-friendly design
  • Contact form
  • Basic SEO setup
  • Google Business Profile help
  • Service sections
  • 2 rounds of edits

Ecommerce Website

Starting at $500

Best for businesses that want to sell products or take payments online.

  • Up to 8 pages/products to start
  • Mobile-friendly design
  • Basic store setup
  • Payment setup guidance
  • Product/service sections
  • Basic SEO setup
  • 2 rounds of edits

Monthly Support Packages

Ongoing help for websites, SEO, and small business tech support.

Website Care

Starting at $39/month
  • Small website updates
  • Basic backups
  • Broken link checks
  • Contact form check
  • Basic security check

SEO Support

Starting at $79/month
  • Basic keyword updates
  • Page title and description updates
  • Local SEO improvements
  • Google Business Profile support
  • Basic monthly SEO review

Business Tech Support

Starting at $149/month
  • Basic device support
  • Printer/Wi-Fi troubleshooting
  • Microsoft 365/email help
  • Performance tune-ups
  • Priority response
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